Capture what is there.
Take a photo or video during the inspection. Keen keeps the original evidence attached.
Visible buildup
AI-powered visual audits
Audit the
physical world.
Keen uses photos and video to measure the condition of customer-facing spaces—showing what needs attention and how quality changes over time.
Visual quality—not mechanical diagnosis.
Cabin sweep completeN804AN · Rows 14–17
Visible seat wearHow Keen works
Take the photo. Apply the standard. Keep the result.
Keen turns each inspection photo into a clear decision—and every decision into a condition record for the asset.
Cabin quality auditN804AN · DFW
01 Capture02 Evaluate03 Record
Evaluate it your way.
Keen runs the evidence against the exact standard your organization defines.
Your standardCAB-CLN-07
“Light to no visible dust buildup in vent louvers or around vent rings.”
Keen AI evaluationEvidence compared with standard
VerdictDoes not meet standard
Visible dark buildup around the vent rings exceeds the accepted level.
Keep the decision.
The evidence, verdict, reasoning, asset, and location become one trackable record.
Keen findingKN-0841
OpenAircraft N804AN / Cabin / Overhead panel 14L
Vent cleanliness below standard.
- Decision
- Does not meet standard
- Reason
- Visible buildup exceeds accepted level
- Evidence
- Photo 04 attached
Added to asset historyN804AN now has 18 condition records
One inspection inConsistent decisions across every assetA living record out
Asset-level intelligence
Every aircraft gets a living condition record.
Move from disconnected inspections to a complete view of the asset. See every open condition, where it sits in the cabin, the evidence behind it, how quality is changing, and how long it has remained open.
Airbus A321 · Tail 804
N804AN
Living record of cabin appearance and cosmetic quality
Condition score82/100↓ 5 since April
Open findings84 repair or cleaning planned
Watch items4Recheck before they decline
Last inspected14hDFW · Cabin audit
Cabin mapFindings and watch items by component
Meets standardWatchFinding
Condition over timeCosmetic quality is declining across several cabin zones
94Feb92Mar90Apr88May85Jun82Jul
Fleet-level intelligence
Know which assets are getting better. And which are not.
Every accepted audit updates the condition record. Compare assets, surface outliers, find recurring component issues, and see whether quality is improving—without reading through individual inspection reports.
Latest accepted visual audits
Fleet condition briefing
126 aircraft · Updated 21 Jul 2026
Fleet AllBase AllCapture Latest acceptedWindow 22 Apr – 21 Jul 2026Normalized On
Capture coverage92%↑ 8 points
Aircraft captured116/126In the last 30 days
Finding rate8.7Per 1,000 observed assets
Watch rate17.9Per 1,000 observed assets
Condition over timeFleet finding and watch rates
Finding rateWatch rate
17.98.7
Capture coverage84%92%
Fleet typeCondition by fleet type
FleetCaptureFinding / 1kWatch / 1k
A321neo28 aircraft94%11.619.6
A320neo22 aircraft93%9.117.1
A220-30018 aircraft91%7.815
737-824 aircraft92%8.216.8
737-80020 aircraft90%6.413.4
E17514 aircraft88%5.211.6
Component classObservation concentration
ComponentFindingWatchAircraft30-day trend
PSU / air vent3.04.892
Window2.23.788
Seat1.63.198
Armrest1.22.676
Overhead bin0.81.964
AircraftOpen finding concentration
AircraftOpenFinding / 1kDays
N804ANA321neo13212.121
N918DK737-811811.323
N672NKA321neo10710.219
N904DLA321neo969.218
N557JB737-883816
Top 12 aircraft account for 41% of open findings.
Operational impact
See more. Audit faster. Fix what customers notice.
Keen gives teams a scalable way to see physical quality across every asset—not just the small sample someone had time to inspect.
Start with one audit. Establish the baseline. Measure what changes.01Asset coverage
More assets. More often.
Move beyond spot checks. Inspect more of the fleet without growing a specialized audit team at the same rate.
Track over timeCoverage by asset and location
02Audit speed
Findings in minutes.
Turn inspection photos and video into structured findings without manually reviewing and entering every observation.
Track over timeTime from capture to finding
03Customer experience
Before the complaint
Surface worn, damaged, dirty, or inconsistent conditions before customers have to point them out.
Track over timeCustomer-facing conditions caught proactively
From condition to customer experience
As the record grows, compare Keen condition scores with complaints, reviews, CSAT, and NPS to see which physical conditions actually shape the customer experience.
One system. Every asset.
Customer-facing quality, made measurable.
Apply one consistent visual-quality standard across aircraft cabins, hotel rooms, rail cars, vehicles, and every customer-facing asset you manage.
Track cosmetic defects by tail, cabin zone, seat, and component.
Create a living record of room presentation, wear, and readiness.
See condition by train, car, row, fixture, and service event.
Document interior and exterior quality across every vehicle.
Bring one audit
See what your asset evidence can become.
Use real photos from an inspection you already run. Keen will show the quality findings, the structured asset record, and the operational outcomes you can track.